FAQs

We are situated in Scientia in Pretoria and we service a radius of 50km. If you are unsure or have a larger project that falls out of our service radius, please make contact with us so that we can advise.

We offer different shipping options on different items on our website.
On LG, Samsung, Alliance Residential and small commercial air conditioners we offer FREE Nationwide delivery. On all the other products we offer collection only, alternatively we can request a quotation from a courier company for the delivery cost. You are welcome to make contact with us in this regard.

We are an accredited supplier and installers of Samsung, Alliance, LG, Midea and Jet-Air. However we can work on any brand and can get pricing on alternative brands should it be requested.

The easiest way to request a quotation is to send an email to sales@srtechnicool.co.za

It depends on the specific application and requirements. For residential air conditioners it is usually not necessary to do a site visit in advance. We do have a few simple questions that we will ask you over email and if you can answer that for us we should be able to provide an accurate quotation. In more complicated situations we do offer free site inspections.

Midwall Split +/- 3 hours
Other types of aircons depends on the application.

The best system depends on your space, usage, and budget. Split units are ideal for single rooms, while multi-split or ducted systems suit larger spaces or offices. Our team offers a free assessment to recommend the most efficient and cost-effective solution for your needs.

Yes, we install systems that use modern, eco-friendly refrigerants such as R410A or R32, which are more energy-efficient and have a lower environmental impact than older gasses.

We recommend servicing your unit at least once a year for residential use, and more frequently for commercial or high-usage environments. Regular servicing ensures efficiency, extends lifespan, and helps prevent costly breakdowns.

Common warning signs include:
Error codes
Weak airflow or warm air (when on cooling)
Strange noises or vibrations
Bad smells
Water leaks
Unusual increases in electricity usage
If you notice any of these, contact us promptly to prevent further damage.

Midwall Split R2 500 – R3 500 (Depending on the btu size)
Pricing for light commercial and commercial air conditioner installations are available upon request.

Yes they all come with a warranty. Kindly refer to the warranty page on our website.

Yes we do offer Mobicred to our clients and it will be visible upon checkout on our website.

Yes, many modern aircon systems come with Wi-Fi or smart controls, allowing you to manage temperature and settings from your smartphone or tablet—even when you're not home. We can advise on compatible models and setup.

Absolutely. We offer energy-efficient aircon units, inverter technology, and smart control options to help reduce electricity consumption and lower running costs.

Simple steps include:
Cleaning filters monthly
Keeping the outdoor unit clear of debris
Ensuring vents are not blocked
Running the unit in fan mode occasionally to prevent mold
These small tasks can keep your unit running smoothly between professional services.